AI Automation & SmartSuite Systems for Scaling B2B Operations Expertise: SmartSuite • AI Automation • Internal Tools • Ops Systems Ideal For: Scaling B2B teams, agencies, distributors, and founders About SBD: SmallBay Digital (SBD) is an AI automation and internal systems company helping B2B businesses replace messy operations with clean, scalable, AI-powered workflows. We don’t sell tools. We don’t push templates. We design, build, and run systems that actually get adopted by teams. With a focus on delivering tailored solutions, we empower businesses to operate more efficiently, reduce manual work, and scale seamlessly. From SmartSuite-based work management systems to AI-driven ops automation, SBD acts as a long-term delivery and transformation partner for teams that are growing faster than their internal processes can handle. Why Clients Choose SBD (Over Other Experts): Most clients come to us after: “We tried SmartSuite / automation… but it didn’t stick.” • We start with process mapping, not tools • We design for adoption, not demos • We optimize for cost, scale, and latency • We stay involved post-launch • We build systems that evolve with the business What We Help You Build in SmartSuite: We use SmartSuite as a core system of record, then orchestrate automation and AI around it. Common systems we build: 1. Operations & Work Management Systems • Custom SmartSuite schemas for ops, tasks, approvals • Cross-team dashboards (ops, finance, leadership) • SLA tracking, ownership, and escalation logic • SmartSuite as a single source of truth 2. Internal Tools & Admin Panels • SmartSuite + Retool internal tools • Role-based access for teams • CRUD interfaces for ops, inventory, clients, vendors • Reduced dependency on engineering teams 3. AI-Powered Workflow Automation • Lead intake → qualification → routing • AI-based tagging, scoring, and summarization • WhatsApp, email, Slack automation • n8n / Make automations connected to SmartSuite 4. CRM, Sales & Client Ops Systems • Lead lifecycle automation • Auto follow-ups and reminders • Client onboarding workflows • Centralized interaction logs 5. Reporting, Dashboards & BI • SmartSuite dashboards for leadership • Auto-generated weekly/monthly summaries • KPI tracking across teams • AI-generated insights, not just charts Let’s Talk: If you’re using SmartSuite (or planning to) and want it actually to run your business, not just store data. We’ll review your current setup and show you what’s possible. 👉 Book a 1:1 Discovery Call [https://cal.com/pranav-mahaveer/30min] Email: info@smallbaydigital.com

We help Your online B2B business increase profit, improve service and efficiency by automating and integrating Your internal software landscape surrounding your SmartSuite implementation. One of the examples of comprehensive automation and integration that we delivered is between SmartSuite as a CRM software, and Xero as the accounting software of choice. You can read more about this use case on our website and watch the video below. At Naonis, we are passionate, knowledgeable, and experienced with integrations, automation, and customer experience. We have more than 15 years of experience in delighting customers with our Customer Relationship Management and integration solutions. We have extensive knowledge of CRM and integration platforms and we have built and deployed an extensive number of integrations for our customers between a number of cloud software products. We help your business simplify your IT landscape by automating and improving processes, one quick win and a big impact at the time, by leveraging existing tools and technologies wherever possible. Our specialty is around SmartSuite CRM implementations and related upstream and downstream processes that make your business unique and fit your specific business requirements: • Marketing Automation (e.g.: Marketo, HubSpot, MailChimp, etc) • Accounting / Invoicing (e.g.: Xero, Quickbooks, MYOB, etc) • Ticketing Systems / Customer Success (e.g.: Zendesk, etc) • E-commerce (e.g.: Shopify, etc) • Sales Engagement and Execution (e.g.: SalesLoft, Outreach, etc) • Payment processing (e.g.: Stripe, etc) • Configure Price Quote (e.g.: DealHub.io, etc) • ERP (e.g: Netsuite, SAP Business One, etc) Our core values drive our approach: we prioritise trust, reliability, honesty, authenticity, innovation, creativity, perseverance, determination, and a focus on delivering incremental value. We collaborate closely with clients, with flexible time and material engagements, serving as an extension of your team, to deliver exceptional results. We pay meticulous attention to detail, ensuring that every project meets and exceeds expectations. Don’t just take our word for it. Have a look at our website for what people we’ve worked with have to say about us!

SoHo Dragon is an onshore Wall Street-based consulting and staffing firm that focuses on complex technology deployments when time is short, the budget is tight, and the cost of failure is high. We have been working as a trusted adviser, integrator, and builder of SmartSuite solutions since 2022. Areas of specialty include GRC, Microsoft software, Azure, business enterprise applications, data and AI, GRC, and advisory services. Our staffing services include direct hire, staff augmentation, offshore staffing, and managed services. SoHo provides Regulation Intel88, ISMS, and Model Risk Management GRC solutions built on the SmartSuite platform. This use case integrates with Regulatory Intelligence systems to notify your Compliance team of potential regulatory changes that need to be assessed and remediated. In addition to regulatory changes, the following represent additional regulatory risk workflow attributes of this solution: • The applications are ready to integrate tool-agnostic inbound content from any regulatory intelligence source that provides outbound content feeds to an open API. • You can set up a cadence to assess regulatory updates and content additions and inform stakeholders. • The user-friendly interface makes it easy to assess controls against changes from regulatory institutions. • Results of the assessment will be updated and integrated real-time into your risk & compliance disposition and framework Additional information on the Regulatory Change Management solution can be found here: https://partners.smartsuite.com/sohodragon_RegIntel88. In addition to this next generation pre-built integration, Soho Dragon provides GRC implementation and advisory services across the various GRC verticals. We provide both the technical know-how as well as the strategic GRC advice and counsel to mature your program and harden your risk and compliance posture. More information around these services can be found here: https://www.sohodragon.nyc/services-business-ea-grc We also provide a free GRC Assessment to identify opportunities, benchmarks, and milestones for your GRC program. This entails a 1-hour discovery session followed up with a deliverable to provide your ERM and Compliance teams with a sequential sketch of considerations and requirements. For more information, click here: https://www.sohodragon.nyc/compliance-assessment.

We streamline business processes so that creative teams can spend less time updating tickets/spreadsheets and more time being human. We help creative teams avoid crunch by identifying and removing bottlenecks that result from disconnected data sources and inadequate/outdated tools. Our team loves media in all its forms and is proud to support: • video game publishers • video game developers • film/TV production studios • digital events & live broadcasts • video game conferences and esports events • animation studios & VFX houses • marketing & advertising teams • social media content creators • podcasters • online & print publishers We specialize in leveraging SmartSuite's unique capabilities for the following use cases: • video game production & software engineering • production management for film, tv, & animation • marketing calendars & content planning • event trackers for conferences • business operations (applicant tracking systems, team directories, sales dashboards) We are not limited to the above solutions and have worked across many industries including hospitality, children-focused non-profits, beauty, hardware manufacturers, higher-ed institutions, telecommunications, and entertainment. We partner with our clients to understand their processes inside and out before advising on or building custom SmartSuite solutions for their needs. Our ultimate goal is that the client feels in control of their workflows and business processes. Feel free to book a free consultation and we'll point you in the right direction whether that means working with us or somebody else.

SunHawk's team of experts can assist you in creating bespoke SmartSuite solutions tailored to your team's specific needs. Our approach involves close collaboration with our clients to gain a comprehensive understanding of their business processes, allowing us to configure the platform to deliver fast and effective solutions that drive both compliance success and operational efficiency.

Best-IT is a leading consulting, integration, and training solutions firm specializing in project management, business automation, and training solutions. At Best-IT, we understand the importance of efficient project management and business automation in achieving business success, and we are dedicated to helping our clients achieve their goals through our expert services. We also provide training solutions to equip our clients with the skills and knowledge necessary to leverage the latest technologies and best practices effectively. With years of experience in the industry, our team of highly skilled professionals has a deep understanding of the latest technologies and best practices, and we work closely with our clients to provide customized solutions that meet their unique needs. Whether you are looking to streamline your business processes, enhance your project management capabilities, or upskill your team, Best-IT is here to help.

I'm a process and workflow automation expert who has extensive experience designing and improving business processes utilizing no code tools such as SmartSuite, Zapier and others. I have experience across the implementation lifecycle - from analysis/design to development to training – as well as many no code tools. A little bit of jack of all trades if you will. If you are seeking someone that is not just a “no code developer” but someone who will work with you to define strategy, requirements, training etc., please give me a shout! In addition to SmartSuite services, I specialize in Strategy and Assessment Roadmap soluitons. Please see www.SmartMap360.com for more information. I provide the following SmartSuite services: 1. SmartSuite Strategy Roadmap Consulting 2. Process design 3. Solution design and implementation 4. Zapier and Make configuration 5. Custom formulas 6. Dashboard design 7. Data migration 8. End-user and train-the-trainer training

I strategize and build sustainable business automation solutions for small-to-medium business owners, advisors and coaches so they can feel confident in their operations again and free to focus on their Why.

Hi, I'm Riccardo, a freelance consultant for SMB, specialized in developing custom solutions to manage and automate digital processes. I worked for over 7 years at Apple where I learned the fundamentals of optimizing processes and had the opportunity to cultivate a culture of digital collaboration learning how to use the best tools to streamline the operations and help the teams focusing on the customers. I strongly believe in the empowerment of human capabilities through technology and I want that to be as transparent as possible to let everyone do his best job day after day. My Values are authenticity, transparency, honesty, attention to detail and perseverance. After my experience at Apple, I decided to focus on bringing these core values to other companies and choose SmartSuite as a main platform to create better digital workplaces. Helping many other companies and agencies in these 3+ years I developed a strong knowledge of CRMs, Ticketing systems, Accounting and Budgeting solutions, Digital Collaboration, and other productivity tools. I have a deep knowledge of the main 3 work ecosystems: Microsoft 365, Google Workspace, and Apple iOS, iPadOS & MacOS, this helps a lot in developing a complete solution that should be integrated into everyday work. I know that every business has unique aspects and I want to make sure that the solutions I provide are tailor-made to your needs so that our values and objectives are aligned to reach our goals. Your success is mine as well. As a SmartSuite Consultant I can offer these services: • Develop custom-made solutions based on your teams' needs. • Implementing other tools already used within a SmartSuite solution. • Automate Processes already established and create new SOPs • Collect data into dashboards and help your management team with data analysis. • Hourly training and consulting on existing projects • Admin your workspace in SmartSuite By doing so I help you increase customer retention rate, customer satisfaction and improve internal team engagement. That leads to increased profits as well. I have experience in Marketing and advertising, Real Estate, Private Health, Legal, Hospitality and Financial Services Industries. My goal is to collaborate closely with clients, serving as an extension of their team, to deliver exceptional results, above and beyond expectations. If you're looking for a partner in Italy who can help you scale your business in many ways look nowhere else and book a free 30-min consultation.

Businesses lose over 6 figures with employees wasting productive time on outdated spreadsheets and repetitive manual busywork instead of high impactful strategic work. Let the automation experts at Soratech show you how SmartSuite can transform your business. As a SmartSuite Certified Partner, Soratech's consultants expertise in implementing powerful automations and workflows on the best work management platform. We've helped countless companies just like yours cut costs, save time, and scale faster using the power of SmartSuite. Whether you need to streamline sales, marketing, operations or any other process, Soratech's team of SmartSuite consultants can analyze your needs, design tailored solutions, and have you up and running on SmartSuite in no time: Some of the key benefits Soratech and SmartSuite can deliver: • Reduce manual work by up to 50% by automating repetitive tasks • Free up your team to focus on higher impact work rather than tedious admin tasks • Improve visibility and control with centralized dashboards and reporting • Integrate SmartSuite with all your other tools like CRM, accounting, etc. • Unlimited support from Soratech as your systems evolve over time Learn more at soratech.co

Benevolent Strategies provides specialized consulting services designed specifically for mission-driven organizations, including nonprofits, advocacy groups, and faith-based entities. Our services include organizational health assessments as well as strategic planning, program design and evaluation, project management, and tech stack consulting/design services. How we help nonprofits deploy SmartSuite: 1. Expert Process Consulting: At Benevolent Strategies, we meticulously map and optimize workflows and processes using best practices developed specifically for the nonprofit sector. 2. Strategic No-Code Solutions: We carefully select and implement cost-effective no-code tools that are most suitable for enhancing operational efficiency and program effectiveness in mission-driven organizations. We believe SmartSuite serves as an excellent hub for most organizational operating systems. 3. Seamless Integration and Automation: Our skilled use of tools like Make, Zapier, and Relay ensures that your processes are automated and streamlined, allowing you to focus more on your core mission. 4. Practical Training: Benevolent Strategies offers hands-on training to ensure your team is fully educated and equipped to utilize your new tools effectively. Why work with Benevolent Strategies? 1. Specialized Mission-Driven Focus: Our firm brings a deep understanding of the nonprofit sector's unique challenges and dynamics. As a result, our solutions are not just effective but also tightly aligned with your mission. 2. Comprehensive, Tailored Approach: We take the time necessary to understand your mission, identify your needs, and amplify your impact through our strategic and personalized consulting services. Ready to build a SmartSuite platform that helps you help others better? Head over to our website and fill out a Discovery Form!

Hey I’m Laura the CEO of Process Atlas. I am an experienced operations and business workflow specialist. If you are here browsing for partners to help you set up in SmartSuite then you are likely experiencing one or more of these common issues - • Bottlenecks / Late delivery of projects • No visibility on project delivery • No visibility on team capacity • No structure, more time spent looking for things rather than doing • Difficult for teams to collaborate • Current tool not working, looking to transition but don’t know how I have over 6 years experience setting up companies for success with streamlined and efficient processes which work FOR you not against you. I have spent many many hours using work / task management tools and can help set you up a future proof environment in SmartSuite. A brief introduction, I am a native English speaker from the UK. I have worn many hats over the years including teaching, sales, HR, communications and operations. I have achievements in business process management, process improvement as well as business architecture. I hold a PhD in Genetics and I am a strong teacher who can provide your team with high quality training sessions if needed. Having experienced many different sectors I am poised to provide advice on optimal setups for all types of teams. I have learned over the years that the first step to a streamlined workflow is understanding the process before choosing the tool. The second step is to understand the team members who use the process. Beautifully designed processes which are designed for both the users and for efficiency are what I aim for. I can work together with you and your team to build all varieties of project management setups from Agile software development workflows, tax and accounting setups, advertising agencies and product design etc. Additionally, the ability to visualise your projects progress, your work capacity and efficiency of your team using dashboards. We are looking to improve your processes themselves whilst simultaneously building a robust environment in SmartSuite. If you need any help improving your business efficiency or with setting up in SmartSuite let me know I am ready to help. I look forward to working together! Dr Laura Mellor

I help small businesses organize and manage their processes using modern no-code applications such as SmartSuite, Monday, Airtable, Make, and Zapier. Here's what I can do for you: 1. Help define and document existing workflows/processes. 2. Assist in selecting the best-suited applications for these processes. 3. Create MVPs (Minimum Viable Products) or proof of concepts using selected apps. 4. Integrate different apps into a seamless workflow, automating processes using Make, Zapier, and/or direct APIs. 5. Provide ongoing support for existing workflows and implement improvements as needed. 6. Create instructions and provide training to users on how to effectively utilize new tools. Rate: 90 usd per hour. I have more than 10 years of experience managing a web development studio, where we successfully grew from a team of 1 to 40 employees. Throughout that period, I actively participated as a Project/Product Manager in the development of numerous work and business management tools. It was our main specialization, allowing me to gain a deep understanding of how these tools are built and the real-life problems they are designed to solve. I'm originally from Ukraine but currently living and working in Calgary, Canada. For the past 10 years, I've worked remotely mostly with clients from the United States and Canada. Through this experience, I've become well-versed in creating a comfortable, transparent, and collaborative remote work environment. You can count on me to keep you in the loop every step of the way, and always being available to support you whenever you need assistance. Also, here are some limitations to keep in mind: 1. I cannot build business processes and workflows for you. While I have extensive business experience and can provide advice on general processes, it's important that you understand your specific main physical process. I will strive to help you organize your process management as closely to real-life scenarios as possible. 2. I do not handle project management, sales, or marketing campaigns. However, I can assist you in organizing your project management (sales, marketing) processes and teach your employees how to use the necessary tools. Please note that I won't actively manage your day-to-day projects. 3. I am best suited for smaller businesses and not equipped to organize the work of larger companies or departments with more than 50 employees. My expertise and work approach are most effective and suitable for smaller businesses.

Hi! This is Paul Kortman CEO of Connex Digital; an automation and integration specialized agency. As Smartsuite consultants, we specialize in making the complex simple! Want us to build your CRM, order management system, or inventory system in Smartsuite? We can do that! Want to optimize your current Smartsuite solutions for maximum productivity and efficiency? We can do that! Want to automate actions between Smartsuite and other apps (like Quickbooks)? We can do that! Simply put, we can make Smartsuite a core part of your workflow process. How to engage with us: • Click on the “BOOK A FREE DISCOVERY CALL” button below and schedule a call to discuss your project. • After the discovery call I'll give you a quote and a plan to start working ASAP. • If you need to fix your Smartsuite tables, views, or automations quickly instead, book a SUPPORT CALL. Services: • Built-For-You Bases. We design, build and automate bases for you. • Quick Support Call. Fix your Smartsuite today in a Zoom call. • Training. Learn how Smartsuite works with an expert, live. • Maintenance. We monitor your critical-to-business automations. • Custom Extensions and Custom Integrations. We are certified Zapier experts and can automate the data flow from and to your bases.

Notropia Ltd specializes in the digital transformation of small and medium-sized enterprises (SMEs) across Europe and the Middle East, focusing on enhancing business processes through automated solutions and methodologies. Established in 2004, the company offers a wide range of services including enterprise architecture, program and project management, Agile-Lean methodologies, DevOps, and workflow automation. Services Offered 1. Business Process Identification, Improvement, and Compliance: Notropia assists SMEs in uncovering and understanding their business processes, using state-of-the-art methodologies. This involves identifying inefficiencies, redundant tasks, and ensuring compliance with regulatory standards. Their experts analyze operations to streamline efforts and enhance productivity. 2. Solutions Expertise: The company is proficient in various tools and platforms such as Jira, Confluence, Make and SmartSuite. This versatility allows Notropia to manage,support, and automate workflows, integrate third-party applications, and optimize existing processes. 3. Agile & SAFe coaching: A service which is becoming vital for organizations aiming to embrace agility and meeting their obligation on time to market. Our coaching not only help in implementing these practices but also ensure that the organizational culture evolves to supporting continuous improvement, collaboration, and responsiveness to change. By fostering a strong Agile foundation and scaling to program ART, our coaches enable organizations to thrive in a competitive landscape. 4. DevSecOps service: At Notropia, our DevOps services bridge the gap between development and operations, fostering a culture of collaboration and continuous planning, integration, and deployment. We specialize in streamlining the software development lifecycle, enhancing efficiency, and accelerating time-to-market through the implementation of best practices in automation, integration, and monitoring using open source softwares and AWS.

Meet the Enemy: Manual Tasks Manual, repetitive tasks are more than just a productivity drain—they stifle innovation. At Ace Workflow, we help businesses eliminate these inefficiencies, allowing teams to focus on what really matters: strategic growth. In just two weeks, you’ll see a dramatic reduction in manual tasks, empowering your team to accelerate their work. The numbers speak for themselves—according to Gartner’s 2024 Report on Automation, companies that adopt automation see a 50% increase in execution speed, giving them a powerful competitive edge. Explore more at www.aceworkflow.io Introducing Minimize Manual: A proven process for replacing inefficient manual tasks with smart, automated solutions. The Minimize Manual Process 1. Discovery: Our consultants dive deep to uncover inefficiencies, bottlenecks, and manual tasks through data analysis and team interviews. 2. Roadmap: We deliver an interactive roadmap and planning tool, highlighting the projects that will eliminate inefficiencies and manual processes. 3. Implementation: Our proven process designs, builds, and deploys tailored automation solutions to solve your pain points swiftly. 4. Scale: We provide ongoing support, including ad-hoc fixes, upgrades, training, and continuous optimization. Transform Your Business in Weeks, Not Quarters “Ace allowed us to scale our team from 8 to 22 employees effortlessly.” - Ziggy Kotchetkov, Bleximo Corp “Ace helped our team save time by 25-30%, making them happier and more productive.” - Becca Bahrke, Illuminate Social “All we had to do was share our vision and Ace did the rest! Highly recommend.” - Glenn Tucker, Left Lane Capital Expertise Across Teams and Sectors We’ve streamlined workflows and eliminated manual tasks for teams across development, sales, finance, marketing, and more. The Minimize Manual process works across every sector: • VC Firms • Influencer & Talent Agencies • Advertising & Media Agencies • Consultancy Firms • Education & Public Sector • Media Companies • B2B & SaaS Companies Join Us in Minimizing Manual Work Eliminate manual work and empower your teams with Ace Workflow and Smartsuite. Book a free consultation today to discover how our Minimize Manual process can help your business reduce manual tasks in just two weeks.

To empower businesses by delivering innovative no-code solutions, streamlining processes, and enabling growth through expert consultancy & technology. Unlock your company’s full potential with our cutting-edge consulting services. We specialize in refining and automating business processes, delivering tailored solutions that drive efficiency, reduce costs, and boost productivity.

We are experts in business process optimization (BPA) and software automation. Our goal is to create for you a work environment in which automation takes care of routine tasks so you get more time and better results. Our Ninjabot consultants have already helped hundreds of customers to deliver results through process optimization, application setup (we are certified partners and experts in Make, Pipedrive, ClickUp, etc.) and automation development. Do you want reliable tools and processes? Book a free consultation with us.

Williams Innovations is a consulting firm specializing in Information Ecosystem (IE) architectures, communication structures, process mapping, and implementing no-code and low-code products like SmartSuite. Williams Innovations is owned and operated by Christopher and Sarah Williams, who provide a multi-faceted and comprehensive approach to their work and clients. At Williams Innovations, we believe successful collaboration requires effective communication.